JACKSONVILLE, Fla. – A St. Augustine pair who recently ordered a dog from a pet shop at the Avenues Shopping mall claimed that they were being quickly achieved with significant bills right after the puppy demanded a everyday living-conserving coronary heart surgical procedure.

A day right after the I-Team obtained involved, News4JAX has acquired the operator of Puppy dog Avenue has agreed to settle a dispute with the few. The husband and wife mentioned the operator has refunded them the $2,500 that was compensated for Ella, the Cavalier King Charles spaniel.

The proprietor also gave them an more $1,000 to go toward the vet expenditures they incurred to help save Ella’s existence.

Ella was introduced from the medical center Wednesday afternoon pursuing the crisis heart surgery. When the couple to start with contacted the I-Group, they felt the store operator need to bear responsibility for the professional medical fees.


Information4JAX checked with the Superior Company Bureau and identified 7 distinct grievances that experienced been filed towards Pet Avenue above the sale of unwell puppies that expected quick medial interest after they ended up procured.

We also uncovered a civil complaint submitted from puppy avenue in 2019 that was related to grievances filed with the Greater Small business Bureau.

The Superior Business enterprise Bureau endorses on the lookout up on line evaluations just before generating a pet purchase. Examining its web page is a single way to lookup for filed grievances.

Have you experienced overall health issues with puppies acquired at this retail store, or other pup merchants? Send Erik Avanier an e-mail — [email protected]

Copyright 2022 by WJXT News4Jax – All rights reserved.